will be recognized as the foremost authority on and
sought after for our expertise on employee motivation
and employment compliance issues for small to medium
“We have an
uncompromised belief that the interest of our clients
is more important than our own interest. We will do
what is necessary to best serve our clients through
our own efforts or through the network of strategic
alliances we have formed with other businesses.”
OUR APPROACH TO CLIENTS
- We will maintain strict confidentiality of
client information. McKenzieHR
will never disclose information gathered through work
performed by an employee or contractor.
- We will meet with clients at a time and place
that is convenient for the client.
- We will be on time for all scheduled meetings.
In the unlikely event that we are late for arriving at
a scheduled meeting, the client will be notified as soon
as it becomes apparent that we will not be able to meet
our scheduled time frame.
- We will disengage our cellular telephones
whenever meeting with a client.
- We will return telephone calls within three
- We will meet all of our deadlines. This is
dependent on our clients taking the necessary time to
gather required information and meet with us on a timely
- We will conduct all of the necessary research
to ensure that all of the relevant information is considered
and included in the final product.
- We will ensure that the client will be delighted
with the work we perform.
- We will exceed the client’s expectations.
- We will follow up to ensure that the client’s
delight exists long after the engagement is complete.
About The Professionals of McKenzieHR
Bob McKenzie is certified as a Senior Professional of Human Resources (SPHR) and has 30 years of human resources management experience. His background includes a wide range of hands-on HR practices including training and development, Equal Employment Opportunity, Affirmative Action Plan Development, development of compensation and incentive programs, performance management systems, recruitment, employee relations, union avoidance and labor contract negotiation. His working experience encompasses the manufacturing, banking, financial services, transportation, government, managed care, information technology and theme park industries.
Bob has been cited in a number of Human Resources trade publications. Among them are HR.com, HR Magazine, HR Florida Review, the Jacksonville Business Journal, Vault.com, BNA and the Institute of Management and Administration. He has been a speaker at a number of conferences as well as audio and web-based seminars. His monthly e-newsletter entitled, The McKenzie Mailer is read by people all over the world. Bob also facilitates a 12-week course for human resource professionals who are preparing to take the human resource certification examinations with an 80% success rate of his students who have passed the exam.
Bob is a graduate of Rider University where he received a Bachelor of Science in Commerce Degree and double majored in Industrial Relations and Organizational Behavior. He currently is a member of the Society for Human Resources Management and is actively involved in the Small Business Resource Network, the Jacksonville Chamber of Commerce and is on the Board of Directors of the Jacksonville (FL) Beaches Habitat for Humanity.
Terrie McDonald, Client Service Specialist
Terrie McDonald has recently joined the McKenzieHR team as of February 2010. She has over 8 years of human resource, payroll experience and is the person who will give our clients excellent customer service, take care of your payroll processing and helping in all HR aspects.